The Grand Massif Giffre Mountains Tourist Office processes your personal data (hereafter known as “Personal Data”) for the purposes of using this website (hereafter known as the “Website”).

As the entity responsible for processing, we respect your private life and we protect the personal data of our Website users.

The goal of the present policy is to inform you of the ways in which we collect, process and use Your Personal Data and of your data protection rights in accordance with the applicable regulations, in particular the latest version of French law 78-17 of the 6th January 1978 relating to Information Technology, Files and Civil Liberties, known as the “Data Protection Law” and in accordance with the GDPR (General Data Protection Regulation), in force since the 25th May 2018.

Scope of the present data protection policy

The present Policy details the principles and guidelines regarding the protection of Your Personal Data, including Personal Data collected on – or via – the Website.

The Grand Massif Giffre Mountains Tourist Office collects Personal Data (for example: online, via email or offline); the present policy applies to any sort of collection or processing.

The notion of Personal Data applies to any information about an identified or identifiable physical person. A person is considered “identifiable” when they can be identified, directly or indirectly, particularly in reference to an identification number or one or more elements that apply only to them.

“Non-Personal Data” is information that does not allow a person to be identified.


The person in charge of the processing of Your Personal Data (controller) is: David Merzougui, communication[at], Communications Manager at the Grand Massif Giffre Mountains Tourist Office; some technical services such as hosting, data quality, customer knowledge, etc.) are entrusted to our technical service providers. In accordance with Article 28 of the GDPR, this service provider is bound by a strict confidentiality clause that strictly forbids any use of the data entrusted to them that is not stipulated in the service contract. This clause also requires service providers to implement the necessary technical and organisation measures to ensure safety requirements are met, and data protection regulations are respected.

Security and protection of personal data

We consider your Personal Data to be confidential.

We strive to implement all the necessary technical measures to prevent any loss or misappropriation when collecting or storing the data you provide us with, and prevent any communication of such data to unauthorised third parties.

However, despite these measures, the Internet is an open system and we can not guarantee that an unauthorised third party will not intercept messages or use your Personal Data for illegal purposes. Consequently, shall not be held liable in the event of fraudulent use of your data for any use whatsoever.

The Website may propose links to third party websites that could interest you.
The Grand Massif Giffre Mountains Tourist Office has no control over the content of third party websites or on the practices of these third parties with regards the Personal Data they may retrieve. Consequently, the Grand Massif Giffre Mountains Tourist Office shall not be held liable for the processing of Your Personal Data by these third parties. It is your responsibility to find out about the data protection policy in place for these third parties.

Data collection purposes

We process your data in its entirety or partially, so that:

  • you can browse our Websites and Applications and to adapt our content to your device, to improve your browsing experience;
  • we can memorise the information you provide in our forms (your user account for example);
  • you can share our content on social media;
  • you can buy products or services;
  • you have an interactive and personalised experience in using our Websites and Applications;
  • we can find out more about your needs and interests, and offer you the most adapted products and/or services;
  • external information and/or communications can be sent;
  • games and competitions can be organised (contact winners, award prizes, etc.);
  • we can send you newsletters, if you have requested this service by ticking the appropriate box,
  • we can analyse the type of visitors to our Website and the frequency of visits
  • advertising adapted to your interests can be used;
  • the performance of this advertising can be analysed;
  • applicants can be processed and recruitment sources can be managed;

The recipients of Your Personal Data are our own management teams and our technical service providers.

Data collected

Personal Data

The Personal Data can include the following:

First name;
Email address;
Postal address (private and holiday address);
Date of birth;
Telephone number;
IP address;

Your interests;

And any other Personal Data that could prove to be relevant for the purposes listed hereafter.

Cookies and other tracking technology

Cookies, or other similar tracking technology are files used by a server to communicate with the browser. When a user browses a website, cookies send tracking information about this visit. Tracking information can include login details, a language, an expiry date, a response, etc. Cookies allow this tracking information to be stored, for a defined period of time, when a user browses the different pages of a Website or when this user comes back to the website at a later date. Only the issuing party of the cookie can read or modify the information it contains. There are different types of cookies:

  • session cookies that disappear as soon as you leave the browser or the website;
  • permanent cookies that are stored on your device until the end of their period of validity (maximum 12 months) or until they are deleted using your browser settings.

You can access the management settings for cookies and change the settings for storing and reading cookies.

How can I deactivate cookies?

Browser settings

Some cookies can only be installed with your consent. When you visit the Website for the first time, an information banner will appear, notifying you that if you continue to browse the website, certain cookies will be stored on your device.

The cookies or tracking technology allow you to fully benefit from the main features of the Website. If your browser is configured so as to refuse all cookies or tracking technology, this will prevent the use of some of our services, and the Grand Massif Giffre Mountains Tourist Office cannot be held responsible for this.


Subscription to newsletters

Partner newsletters

In authorising this type of newsletter, you authorise the Grand Massif Giffre Mountains Tourist Office to send you personalised emails, including commercial offers. You can unsubscribe at any time, but the maximum retention period for your data is 18 months.

Grand Massif Giffre Mountains Newsletters

In authorising this type of newsletter, you authorise the Grand Massif Giffre Mountains Tourist Office to send you personalised emails. You can unsubscribe at any time from one of the emails received, but the maximum retention period for your data is 36 months.

Contact form

The data is provided by the user of the website who wishes to send us a comment or to notify us. The information collected via this form is sent to the department in charge of managing customer feedback on the Grand Massif Giffre Mountains Tourist Office website. The maximum retention period for your data is 36 months.

Your rights

In accordance with the dispositions of applicable data protection regulation, you have the right to access, rectify, remove your own personal data, as well as the right to obtain a copy of the personal data we have in our possession, in a structured electronic format (portability).

You also have the right to oppose the processing of your personal data, for legitimate reasons, and the right to oppose the use of your personal data for commercial prospection.

You can exercise these rights by sending your requests to us by post to the following address: Office de Tourisme Grand Massif Montagnes du Giffre, Chef Lieu, 74440 Morillon or directly to Mr David Merzougui, Data Protection Delegate via email:

We shall respond to these requests within the deadlines set by legislation and regulations.

In case of a dispute regarding the exercise of your rights, you can issue a complaint to the French Data Protection Authority (CNIL).

Data storage

We only store Your Personal Data for the necessary duration, which is set in accordance with the purpose for which it was collected, that is for a maximum duration of 3 years from the last exchange between yourself and us, initiated on your part (connection to your account for example).

Beyond the aforementioned period, your data shall be rendered anonymous and only used for statistical purposes.

Updating the present privacy policy

The present privacy policy could be modified or reworded at any time.

We advise you to consult it on a regular basis.

For more practical information on exercising your rights, we recommend you consult the website for the French National Data Authority (CNIL), and more specifically, the page

Last update: 4th November 2019